GGenerali CentralExecutive Cockpit

Today

Your decision queue — the few things that need attention now, ranked by impact, each with an owner and an action that sticks. The day-to-day way into the cockpit.

Generali Central Insurance Company Limited · FY25 (Mar'25, audited)
Mid-tier private multiline general insurer — Top-10 private (rank ~10)
2,644 employees · 167 branches · 21,000+ agents
🌐 Enterprise 360 modules· on TodayBrowse all 51 views ▾
Todayyour decision queue📨 Activity & Digestaudit trail · @mentions🧭 360 Directoryall views by persona🗺 Guided Journeyspersona flows · step-by-step🛰 Control Towercommand center🎯 Strategy & Goals4 pillars · OKRs💎 Value Creation Planturnaround · value🤖 AI Use Casesrecommend & act🌐 Enterprise 360the consolidated pane📈 New Business & Underwriting 360funnel · forecast🚗 Motor 360OD vs TP · classes · claims🏥 Health 360retail vs group · ICR · cashless🛡 Fraud & SIU 360leakage · detection · recovery🛰 Market & Industry Intelsignals · growth initiatives🏛 Company Hierarchyorg · lines · entities🗂 Org Roll-up 360zone · line · branch📍 Branch & Distribution 360branch twin · sourcing · zones👥 Channels & Customers 360channels · cross-sell🧩 Customer Mastergolden record · MDM🧾 Quote & Proposal 360proposals by line🔄 Quote-to-Premium 360quote-to-premium cycle🔁 Claims & Renewals 360claims · cashless · renewals🔧 Case / Project 360delivery · case handling👷 Workforce 360people · productivity🏷 Products & Lines 360products · loss ratio🧩 Programs & Digital 360PMO · workstreams · go-live🤝 Growth Initiatives 360initiatives · investment · ROI🚪 Turnaround & Growthcombined ratio · solvency · ₹10k cr🚚 Reinsurance & Network 360reinsurers · hospitals · garages💰 Finance 360P&L · combined ratio💵 Cash 360premium · float · investments🧬 Ontology & Meshlogical layer · data products Evidencedrill-to-record · export🩺 Data Healthfreshness · lineage🕸 SciKIQ Data Fabriclive catalog · PII · scans🧠 SciKIQ Fabric Mapthe whole architecture📄 Policy 360live policies · lapse score🧾 Claim 360live claims · severity · fraud🏥 Hospital & Provider 360network · anomaly score🤝 Agent & Broker 360distribution · portfolio quality Compliance 360KYC · PII · obligations🎛 Simulationdeterministic what-if📑 Document Intelligencebills & estimates → structure🔌 Connectorswhat is actually wired📋 Underwriting & Pricing AIrules decide · model explains🧭 Coverage Reasoningliability · payable · rules🔁 Lapse, Retention & Sales AInext best action · cross-sell · leads🕸 Fraud Network Analysishubs · co-occurrence · concentration Decision Stacksee → predict → act🤖 AI Agentic Workforce10 always-on agents📚 Data Catalogterms · CDEs · glossaries
Live30 open7 urgent14 watch
2 sources staleActivity & digest →
as of FY26 modeled · refreshed at view · actions persist to the decision log
What needs a decision today

Action queue

Filter by your role; acknowledge / assign / snooze / resolve — every action is written to an audit trail and survives a refresh. Click 'Open & act' to go where the work gets done.

Role
AlertHealth at ~99% loss ratio is the marquee problem

Health & PA is the largest line (₹1,858 Cr) AND the biggest loss-maker — net loss ratio ~99%, segment UW loss −₹131 Cr on medical inflation.

open
Δ Health loss ratioWhy it matters: Reprice group/retail, tighten network & PPN, deploy AI fraud/FWA control and smart-underwriting to bend it below 94%.Owner: CEO
Open & act →
AlertCentral Bank bancassurance — the scale & margin lever

Bancassurance is only ~7% of GWP (₹390 Cr) across Central Bank's 4,500+ branches — a captive PSU-bank network rare among mid-tier privates.

open
Δ Bancassurance mixWhy it matters: Integrate the CBS bridge, staff the branch model and roughly double the channel toward the ₹10,000 Cr ambition.Owner: CEO
Open & act →
What changed

Movers since last review

The biggest shifts vs the prior period — green is moving the right way for the metric, red the wrong way. Decisions are about movement, not levels.

FP&A
-7.5% 150.0%
GWP vs Plan Variance
FP&A
55.0% 83.3%
Combined-Ratio Turnaround Realization
Growth
₹390 Cr 30.0%
Bancassurance Premium (Central Bank)
Profitability
₹94 Cr 29.6%
Profit After Tax (PAT)
Growth
₹127 Cr 29.1%
Profit Before Tax (PBT)
Cash
6d 25.0%
Claims Settlement TAT (days)
Cash
₹62 Cr 20.5%
Outstanding Premium (>60d)
Operations
60 15.4%
Customer NPS