GGenerali CentralExecutive Cockpit

Compliance 360

Compliance across both halves of the fabric: customer-side KYC currency on real policyholder records, and data-side PII exposure, regulated data elements and open governance findings from the live catalog — plus IRDAI obligations including the Fraud Monitoring Framework.

Generali Central Insurance Company Limited · FY25 (Mar'25, audited)
Mid-tier private multiline general insurer — Top-10 private (rank ~10)
2,644 employees · 167 branches · 21,000+ agents
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Customer side

KYC currency & onboarding gaps

LIVE · PostgreSQLpostgres · demo_bfsi3 msread-only session

Policies in force behind customers whose KYC is expired, rejected or pending — the exposure a regulator asks about first.

1,500
KYC checks on file
4 status types
27%
Verified
411 checks
30
Customers with gaps
expired · rejected · pending · high risk
₹13,96,237
Premium behind gaps
in-force premium at risk
Verification status
VERIFIED411
PENDING377
REJECTED364
EXPIRED348
Highest-value customers with a KYC or risk gap
CustomerKYCRiskPoliciesPremium
Sandeep ChauhanPENDINGLOW468,314
Harish ShindeREJECTEDLOW362,220
Deepa SaxenaPENDINGLOW461,082
Nisha KhandelwalREJECTEDLOW355,527
Rahul YadavPENDINGMEDIUM450,991
Ritu ChauhanREJECTEDLOW349,790
Sneha JadhavREJECTEDLOW349,167
Neha GokhaleEXPIREDMEDIUM248,821
Smita KulkarniEXPIREDMEDIUM348,463
Suresh JoshiVERIFIEDHIGH347,686

Live rows: 1,500 KYC check records read from demo_bfsi.kyc_check + customer in PostgreSQL at request time. These are genuine records with genuine structure, but they are synthetic demo data, not Generali Central's book — status distributions are near-uniform, and person, provider, branch and payer names are localised to Indian display names at read time. Scores demonstrate the scoring mechanism, not predictive performance. The reconciled ₹5,548 Cr figures elsewhere in this cockpit come from the governed SQLite book.

Data side

PII exposure & open governance findings

LIVE · PostgreSQLpostgres · datagov_meta3 msread-only session

What the catalog knows about sensitive data in the estate, and the findings still open against it.

75
Open findings
2 critical · 73 high
19
Assets with PII
77 PII columns
17
Regulated data elements
of 60 CDEs reviewed
70%
FMF-2025 readiness
effective 1 Apr 2026 · modeled
Critical · Medical Diagnosis / Procedure (Health) in clear text: med_mart.claim_extract.icd10_cdmed_mart.claim_extract

Column classified as 'Medical Diagnosis / Procedure (Health)' (GDPR (EU): Special Category Data (Art. 9) | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: A99). Required: Suppress or generalise to chapter level; strict need-to-know access

Basis: Art. 9 - processing prohibited without explicit condition; Art. 32 - security of processing | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
Critical · Medical Diagnosis / Procedure (Health) in clear text: med_his.adm_dtl.icd_cdmed_his.adm_dtl

Column classified as 'Medical Diagnosis / Procedure (Health)' (GDPR (EU): Special Category Data (Art. 9) | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: A99.9). Required: Suppress or generalise to chapter level; strict need-to-know access

Basis: Art. 9 - processing prohibited without explicit condition; Art. 32 - security of processing | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Policy Monetary Value in clear text: med_mart.claim_extract.claim_amtmed_mart.claim_extract

Column classified as 'Policy Monetary Value' (GDPR (EU): Personal Data | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: 9999999.99). Required: Access-restrict; not an identifier - retain for actuarial/claims use

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Claim Number in clear text: med_mart.claim_extract.claim_idmed_mart.claim_extract

Column classified as 'Claim Number' (GDPR (EU): Personal Data (indirect identifier) | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: AAA999999). Required: Tokenise / pseudonymise in non-production

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Medical Record Number in clear text: med_mart.claim_extract.mrnmed_mart.claim_extract

Column classified as 'Medical Record Number' (GDPR (EU): Personal Data | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: AA999999). Required: Tokenise; encrypt at rest; need-to-know access

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Policy Monetary Value in clear text: med_mart.claim_extract.approved_amtmed_mart.claim_extract

Column classified as 'Policy Monetary Value' (GDPR (EU): Personal Data | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: 999999.99). Required: Access-restrict; not an identifier - retain for actuarial/claims use

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Policy Number in clear text: med_mart.claim_extract.policy_nomed_mart.claim_extract

Column classified as 'Policy Number' (GDPR (EU): Personal Data (indirect identifier) | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: AAA999999999). Required: Tokenise / pseudonymise in non-production

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
High · Policy Monetary Value in clear text: med_mart.pat_360.tot_bill_amtmed_mart.pat_360

Column classified as 'Policy Monetary Value' (GDPR (EU): Personal Data | PCI-DSS v4 (Payments): Cardholder Data (CHD)) under GDPR (EU) + PCI-DSS v4 (Payments). Sampled values are stored unmasked (pattern: 9999999.99). Required: Access-restrict; not an identifier - retain for actuarial/claims use

Basis: Art. 5(1)(f) integrity & confidentiality; Art. 25 data protection by design; Art. 32 | Req 3 - protect stored account data; Req 7 - restrict access by business need-to-know
Regulatory

Obligations on the register

Obligations recorded in the governance repository, by regulator.

Audit Findings Report
Audit and Risk Committee · board
CECL Allowance Report
Audit and Risk Committee · board
Compliance Report
Audit and Risk Committee · board
Internal Audit Reports
Audit and Risk Committee · board
Operational Risk Reports
Audit and Risk Committee · board
Risk Management Report
Audit and Risk Committee · board
Risk Report
Audit and Risk Committee · board
Board Financials Pack
Board of Directors · board
Board Risk Report
Board of Directors · board
Financial Performance Report
Board of Directors · board
Financial Performance Report
Board of Directors · board
Grievance and Customer Feedback Summary
Board of Directors · board

The deadline that matters: the IRDAI Fraud Monitoring Framework is effective 1 April 2026 — a board fraud committee, a dedicated monitoring unit, insurer-specific red-flag indicators, mandatory IIB participation and a caution repository. Readiness is modelled at 70%.

Regulatory reporting · computed

Return-style summary from the governed book

Computed

The figures a statutory return asks for — premium by line, net earned premium, the ratios and the solvency walk — assembled directly from the reconciled book verify.mjs guards. Audit automation: every agent run and decision lands in the Activity log.

Line of businessGWP ₹CrLoss ratioRetention
Motor1,88668%84%
Health & Personal Accident1,85899%78%
Crop, Rural & Miscellaneous90455%60%
Commercial & Property90074%70%
Total5,54879%66%
Net earned premium₹3,753 Cr
Combined ratio112% (underwriting loss)
Profit after tax₹93.86 Cr (prior ₹133.31 Cr)
Investment income₹598 Cr
Solvency ratio1.96× (floor 1.50×)
Claims settlement ratio94.79%
Solvency walk by quarter
Q1 (act) 1.90×Q2 (act) 1.94×Q3 (act) 1.98×Q4 (act) 1.96×Q1+1 (fcst) 1.97×Q2+1 (fcst) 2.00×