GGenerali CentralExecutive Cockpit

Decision Stack

Outcome → Action → Business Value → Impact. The five-layer decision stack run end-to-end on a single subject: see what is happening, predict where it goes, reason out the options, simulate what each is worth, decide, and act. One governed dataset flows through all six layers.

Generali Central Insurance Company Limited · FY25 (Mar'25, audited)
Mid-tier private multiline general insurer — Top-10 private (rank ~10)
2,644 employees · 167 branches · 21,000+ agents
🎬 A claim to a decision — the SciKIQ storyStep 9 of 14 · Act 4 · the whole stack on one subjectSimulationAI Agentic WorkforceAll journeys
🌐 Enterprise 360 modules· on Decision StackBrowse all 51 views ▾
Todayyour decision queue📨 Activity & Digestaudit trail · @mentions🧭 360 Directoryall views by persona🗺 Guided Journeyspersona flows · step-by-step🛰 Control Towercommand center🎯 Strategy & Goals4 pillars · OKRs💎 Value Creation Planturnaround · value🤖 AI Use Casesrecommend & act🌐 Enterprise 360the consolidated pane📈 New Business & Underwriting 360funnel · forecast🚗 Motor 360OD vs TP · classes · claims🏥 Health 360retail vs group · ICR · cashless🛡 Fraud & SIU 360leakage · detection · recovery🛰 Market & Industry Intelsignals · growth initiatives🏛 Company Hierarchyorg · lines · entities🗂 Org Roll-up 360zone · line · branch📍 Branch & Distribution 360branch twin · sourcing · zones👥 Channels & Customers 360channels · cross-sell🧩 Customer Mastergolden record · MDM🧾 Quote & Proposal 360proposals by line🔄 Quote-to-Premium 360quote-to-premium cycle🔁 Claims & Renewals 360claims · cashless · renewals🔧 Case / Project 360delivery · case handling👷 Workforce 360people · productivity🏷 Products & Lines 360products · loss ratio🧩 Programs & Digital 360PMO · workstreams · go-live🤝 Growth Initiatives 360initiatives · investment · ROI🚪 Turnaround & Growthcombined ratio · solvency · ₹10k cr🚚 Reinsurance & Network 360reinsurers · hospitals · garages💰 Finance 360P&L · combined ratio💵 Cash 360premium · float · investments🧬 Ontology & Meshlogical layer · data products Evidencedrill-to-record · export🩺 Data Healthfreshness · lineage🕸 SciKIQ Data Fabriclive catalog · PII · scans🧠 SciKIQ Fabric Mapthe whole architecture📄 Policy 360live policies · lapse score🧾 Claim 360live claims · severity · fraud🏥 Hospital & Provider 360network · anomaly score🤝 Agent & Broker 360distribution · portfolio quality Compliance 360KYC · PII · obligations🎛 Simulationdeterministic what-if📑 Document Intelligencebills & estimates → structure🔌 Connectorswhat is actually wired📋 Underwriting & Pricing AIrules decide · model explains🧭 Coverage Reasoningliability · payable · rules🔁 Lapse, Retention & Sales AInext best action · cross-sell · leads🕸 Fraud Network Analysishubs · co-occurrence · concentration Decision Stacksee → predict → act🤖 AI Agentic Workforce10 always-on agents📚 Data Catalogterms · CDEs · glossaries
From insight to impact

See → Predict → Reason → Simulate → Decide → Act

Live AI

Pick one of the real pressure points in the book and run it through the whole stack. Each layer is grounded in the reconciled FY25 figures — the simulation is priced in combined-ratio points, where one point is ₹37.5 Cr on net earned premium of ₹3,753 Cr.

1See
INSIGHTS.AI
What is happening and why?
2Predict
PREDICTIVE.AI
What happens if we do nothing?
3Reason
REASONING.AI
What should we do?
4Simulate
SIMULATION.AI
What happens if we do it?
5Decide
DECISION.AI
Which decision wins?
6Act
ACTION.AI
Execute, measure and learn
Run the stack on
One pass, six layers, grounded in the reconciled book. Predict and Simulate are reasoned and rule-based — not trained models.

Pick a subject and run it. The same governed data flows through all six layers — what is happening, what happens if nothing changes, the options, what each option is worth in combined-ratio points, the recommendation, and the actions with owners.

Business impact

What the stack is for

The impact bands from the roadmap, each linked to the view that measures it. The percentage ranges are industry benchmarks for a fabric of this kind — they are targets to be earned, not results Generali Central has booked.

112%
Combined ratio today
target 110% · underwriting loss
79%
Loss ratio today
prior 72%
₹93.86 Cr
PAT
prior ₹133.31 Cr · down ~30%
60
Customer NPS
the CX baseline

Those ranges are benchmark potential, not booked outcomes. Generali Central's actual position is the strip above: a 112% combined ratio and a 79% loss ratio, with PAT positive only because ₹598 Cr of investment income covers the underwriting loss.