GGenerali CentralExecutive Cockpit

Strategy & Goals

Generali Central's stated priorities — the four strategic pillars — turned into measurable goals, each owned and wired to the view that moves it.

Generali Central Insurance Company Limited · FY25 (Mar'25, audited)
Mid-tier private multiline general insurer — Top-10 private (rank ~10)
2,644 employees · 167 branches · 21,000+ agents
Executive read· the answer, then the moves

7 of 10 goals are on track at 81% average progress to target, but 3 are behind — concentrated in Profitable Health & Motor Growth, Combined-Ratio Turnaround (below 110%), Digital, AI & Fraud Control. Pull the laggards back to plan before they break the 10-goal pillar thesis.

7 of 10 goals on track · 81% avg progress to target · 3 behind

Do now — ranked by urgency
  1. 1
    Recover "Fix the health loss ratio (medical inflation, network, fraud)"Watch
    Why it matters

    Health loss ratio sits at 99% vs a 94% target (95% of plan) — a core pillar off trajectory.

    What's driving it
    • Health loss ratio 99% → 94% target
    • Pillar: Profitable Health & Motor Growth · status Behind
    FYI

    Owner: Head, Health · Claims · SIU

  2. 2
    Recover "Bend the combined ratio below 110%"Watch
    Why it matters

    Combined Ratio sits at 112% vs a 110% target (98% of plan) — a core pillar off trajectory.

    What's driving it
    • Combined Ratio 112% → 110% target
    • Pillar: Combined-Ratio Turnaround (below 110%) · status Behind
    FYI

    Owner: Devi Dayal Garg (CFO)

  3. 3
    Recover "Restore PAT via the underwriting turnaround"Watch
    Why it matters

    Profit After Tax sits at ₹93.86 Cr vs a ₹150 Cr target (63% of plan) — a core pillar off trajectory.

    What's driving it
    • Profit After Tax ₹93.86 Cr → ₹150 Cr target
    • Pillar: Digital, AI & Fraud Control · status Behind
    FYI
    • Owner: Devi Dayal Garg (CFO)
    • Furthest from target of all goals
🚀 Health & Motor profitable growthStep 1 of 7 · the four pillars & targets the plan rests onHealth 360All journeys
🌐 Enterprise 360 modules· on Strategy & GoalsBrowse all 51 views ▾
Todayyour decision queue📨 Activity & Digestaudit trail · @mentions🧭 360 Directoryall views by persona🗺 Guided Journeyspersona flows · step-by-step🛰 Control Towercommand center🎯 Strategy & Goals4 pillars · OKRs💎 Value Creation Planturnaround · value🤖 AI Use Casesrecommend & act🌐 Enterprise 360the consolidated pane📈 New Business & Underwriting 360funnel · forecast🚗 Motor 360OD vs TP · classes · claims🏥 Health 360retail vs group · ICR · cashless🛡 Fraud & SIU 360leakage · detection · recovery🛰 Market & Industry Intelsignals · growth initiatives🏛 Company Hierarchyorg · lines · entities🗂 Org Roll-up 360zone · line · branch📍 Branch & Distribution 360branch twin · sourcing · zones👥 Channels & Customers 360channels · cross-sell🧩 Customer Mastergolden record · MDM🧾 Quote & Proposal 360proposals by line🔄 Quote-to-Premium 360quote-to-premium cycle🔁 Claims & Renewals 360claims · cashless · renewals🔧 Case / Project 360delivery · case handling👷 Workforce 360people · productivity🏷 Products & Lines 360products · loss ratio🧩 Programs & Digital 360PMO · workstreams · go-live🤝 Growth Initiatives 360initiatives · investment · ROI🚪 Turnaround & Growthcombined ratio · solvency · ₹10k cr🚚 Reinsurance & Network 360reinsurers · hospitals · garages💰 Finance 360P&L · combined ratio💵 Cash 360premium · float · investments🧬 Ontology & Meshlogical layer · data products Evidencedrill-to-record · export🩺 Data Healthfreshness · lineage🕸 SciKIQ Data Fabriclive catalog · PII · scans🧠 SciKIQ Fabric Mapthe whole architecture📄 Policy 360live policies · lapse score🧾 Claim 360live claims · severity · fraud🏥 Hospital & Provider 360network · anomaly score🤝 Agent & Broker 360distribution · portfolio quality Compliance 360KYC · PII · obligations🎛 Simulationdeterministic what-if📑 Document Intelligencebills & estimates → structure🔌 Connectorswhat is actually wired📋 Underwriting & Pricing AIrules decide · model explains🧭 Coverage Reasoningliability · payable · rules🔁 Lapse, Retention & Sales AInext best action · cross-sell · leads🕸 Fraud Network Analysishubs · co-occurrence · concentration Decision Stacksee → predict → act🤖 AI Agentic Workforce10 always-on agents📚 Data Catalogterms · CDEs · glossaries
● LiveBuilt forChairman / Board· are we on our stated planFunction owners· their goal, their numberPromoters (Generali · Central Bank)· turnaround execution & growth to ₹10,000 Cr

Generali Central runs on four strategic pillars — Profitable Health & Motor Growth, Combined-Ratio Turnaround (below 110%), Bancassurance & Distribution (Central Bank) and Digital, AI & Fraud Control. This is the layer that connects all 10 goals to the views: every objective has an owner, a target, a live number, and a one-click path to act.

Data backing: goal (OKRs) · live KPIs from every 360 · Generali Central strategy (public) · turnaround & growth plan
10
Goals tracked
across 4 pillars + growth
7
On track
at/above target trajectory
3
Behind
need attention
81%
Avg progress to target
weighted equally
The four pillars

Generali Central's core priorities

Profitable Health & Motor Growth · Combined-Ratio Turnaround (below 110%) · Bancassurance & Distribution (Central Bank) · Digital, AI & Fraud Control — the engine of the strategy.