GGenerali CentralExecutive Cockpit

Branch & Distribution Intelligence

Generali Central's real footprint — zone hierarchy, lines of business, and the core-systems data-grain reality (which branches report actuals vs zone-level).

Generali Central Insurance Company Limited · FY25 (Mar'25, audited)
Mid-tier private multiline general insurer — Top-10 private (rank ~10)
2,644 employees · 167 branches · 21,000+ agents
16
Branch clusters mapped
167+
Branch offices
5
Zones
56%
GWP at branch-grain
89%
Weighted data coverage
The roll-up data challenge

Can we see every branch at branch grain? Not yet — and here's the honest map

Branches on TCS BaNCS post transactions at branch level; newer channels still record at zone level. The view labels each so actuals are never confused with estimates.

Branch-grain actuals6 sites
₹3,130 Cr
56% of mapped revenue

Branches on TCS BaNCS — every transaction booked at branch/line grain. Trust as-is.

BaNCS-allocated7 sites
₹1,885 Cr
34% of mapped revenue

Integrating branches & bancassurance desks — some postings still land at zone level; allocation disaggregates them to branch using in-force policies, headcount and premium counts.

Zone-only (estimate)3 sites
₹533 Cr
10% of mapped revenue

Newer/planned channels — recorded only at zone/area on legacy systems. The branch figure is a modeled estimate until integration.

How the cutover closes the gap

1 · Resolve the branch. Match legacy branch IDs, line names and addresses (Mumbai HQ = Branch 4021 = West India) into one golden branch record — you can't roll up what you can't match.

2 · Tag the grain. Every transaction carries its recording level (branch / zone / region) and a confidence score, so the view shows actuals vs estimates instead of pretending they're the same.

3 · Disaggregate. For zone-level postings, a driver model splits the total to branches by in-force policies, headcount, premium counts and payroll — weights learned from on-BaNCS branches where both grains exist during integration.

4 · Reconcile & learn. Allocated branch sums must tie back to the zone total; anomalies and duplicate channel / customer records get flagged. As each channel lands on TCS BaNCS, estimates flip to actuals — coverage is now 89% and rising.

Operations heatmap

Where Generali Central underwrites & services

Bubble size = GWP; color = operational health. Hover any branch cluster for detail and its lead line.

India branch & distribution network · 167 branches
HealthyWatchAt riskHQ
Hierarchy

Zone → states → GWP

Zones + states across Generali Central's 167-branch footprint.

West (Mumbai HQ & West India)48 branches · ₹1,665 Cr
Mumbai (HQ) · Pune · Ahmedabad · Nagpur · Maharashtra · Gujarat
South (Bengaluru–Chennai & South India)42 branches · ₹1,330 Cr
Bengaluru · Chennai · Hyderabad · Karnataka · Tamil Nadu · Telangana · AP
North (Delhi-NCR & North India)40 branches · ₹1,220 Cr
Delhi-NCR · Jaipur · Chandigarh · Rajasthan · Punjab · Haryana
East (Kolkata & East India)20 branches · ₹833 Cr
Kolkata · Bhubaneswar · Guwahati · Siliguri · West Bengal · Odisha · NE
Central (Bhopal & Central India)17 branches · ₹500 Cr
Bhopal · Indore · Raipur · Lucknow · MP · Chhattisgarh · Central UP
Concentration

Top branch clusters by GWP

Line in parentheses where a product line anchors the cluster.

Mumbai (HQ · West India)
₹900 Cr
Delhi-NCR (North India)
₹620 Cr
Bengaluru / Karnataka
₹480 Cr
Chennai / Tamil Nadu
₹430 Cr
Hyderabad / Telangana & AP
₹420 Cr
Kolkata / West Bengal
₹400 Cr
Chandigarh / Punjab & Haryana
₹340 Cr
Pune / West Maharashtra
₹300 Cr
Bhopal / Indore (MP)
₹300 Cr

Bar color = data grain: green actuals · amber allocated · red zone-only.

Detail

All branch clusters · line & recording grain

The branch-level view — including which newer channels still report at zone level.

Branch clusterStateZoneLineGWPBranch-grainRecording
Mumbai (HQ · West India)HQMHWest (Mumbai HQ & West India)Health Insurance₹900 Cr98%Actuals
Delhi-NCR (North India)DLNorth (Delhi-NCR & North India)Health Insurance₹620 Cr94%Actuals
Bengaluru / KarnatakaKASouth (Bengaluru–Chennai & South India)Health Insurance₹480 Cr95%Actuals
Chennai / Tamil NaduTNSouth (Bengaluru–Chennai & South India)Motor Insurance₹430 Cr93%Actuals
Hyderabad / Telangana & APTGSouth (Bengaluru–Chennai & South India)Commercial & Property₹420 Cr88%Allocated
Kolkata / West BengalWBEast (Kolkata & East India)Health Insurance₹400 Cr90%Actuals
Chandigarh / Punjab & HaryanaCHNorth (Delhi-NCR & North India)Motor Insurance₹340 Cr87%Allocated
Pune / West MaharashtraMHWest (Mumbai HQ & West India)Motor Insurance₹300 Cr95%Actuals
Bhopal / Indore (MP)MPCentral (Bhopal & Central India)Motor Insurance₹300 Cr84%Allocated
Ahmedabad / GujaratGJWest (Mumbai HQ & West India)Commercial & Property₹265 Cr88%Allocated
Jaipur / RajasthanRJNorth (Delhi-NCR & North India)Weather / Crop₹260 Cr83%Allocated
Bhubaneswar / OdishaODEast (Kolkata & East India)Weather / Crop₹220 Cr70%Region-only
Guwahati / Siliguri (NE & N.Bengal)ASEast (Kolkata & East India)Commercial & Property₹213 Cr62%Region-only
Nagpur / VidarbhaMHWest (Mumbai HQ & West India)Weather / Crop₹200 Cr82%Allocated
Raipur / ChhattisgarhCGCentral (Bhopal & Central India)Weather / Crop₹100 Cr66%Region-only
Lucknow / Central UPUPCentral (Bhopal & Central India)Health Insurance₹100 Cr80%Allocated